Lisar Open panel
FAQ

Frequently asked questions about Lisar setup and service scope

Find answers about Lisar profiles, standard-client setup, plans, router compatibility, DNS features, routing options, and current service limits.

Does Lisar require a proprietary app?

No. Lisar uses standard VPN clients and generated connection profiles. For OpenVPN, download the .ovpn file, then open OpenVPN Connect and choose Upload File. L2TP/IPsec-compatible setup is available where applicable.

Which VPN protocol should I use?

Use OpenVPN first where possible. L2TP/IPsec is a compatibility fallback where your device, network and profile policy support it.

Is Free really free?

Free is designed for the first eligible connection profile only. It includes 5 GB/month, 5 Mbps Down/Up and one concurrent session.

Can I use Lisar on a router?

Yes, if the router, modem or network device supports the required VPN client mode such as OpenVPN client or L2TP/IPsec client. Not all consumer routers support this.

What happens when my quota is finished?

New connections may be blocked and active sessions may be disconnected according to plan policy. Upgrade or wait for reset if available.

Does Lisar include DNS AdBlock?

DNS AdBlock is available on Pro, Enterprise and Custom plans. It is a DNS-level option and does not replace browser security tools.

Can I choose my exit location?

Custom Exit is available on Enterprise and Custom plans where router capability and route availability allow it.

Which payment methods are supported?

Available payment methods are shown in the Lisar panel during checkout. Billing questions should be sent to billing@lisar.io.

How do I request a business setup?

Email business@lisar.io with your country requirements, company access use case, expected users/devices and routing needs.